Customer Service gets thrown around a lot these days but no company that I have ever worked with has better customer service than Steve and his crew from Roofer911. He come out to our home on a Sunday to inspect our leaky roof, correctly diagnosed our problem and had his crew out the next day fixing it. We were very happy with the honesty, professionalism and quality of the work done. Steve followed through with us on the progress of the work and even discussed the pros and cons on making a claim on our home owners policy to cover the repairs. My wife is a former insurance agent, and she agreed with Steve, that you should only make an insurance claim if the amount of repairs are going to be very expensive - it isn't worth a claim on your insurance if you can afford the cost of repairs. If your roof is in need of repair or replacement and you're looking for a company that offers good quality work at a fair price and stresses customer service, I would highly recommend you call Roofer911.
James Hensleybusiness Fairfax, VA March 13, 2011
Roofer911 - Northern VA
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Roofer911 responded to my call immediately, came to my house promptly the next morning, and once I signed the agreement started work immediately-- on a Sunday! The on-line estimate and payment made it very easy. The service and quality of the work was excellent.