I was pretty impressed with the service. It was a little pricey for me but I've dealt with other contractors and Steve was straight up with me when I talked to him about my aluminum siding problem. I didn't even know that they don't make aluminum siding anymore.
The minimum charge is pretty reasonable for the exceptional level of services I received. I also was putting off fixing a small leak which Steve's crew found. I had that fixed at the same time.
From the time I called, my problems were fixed within 24 hours. I would definitely recommend this company to others.
Roy M.business Lorton, VA August 8, 2009
Roofer911 - Northern VA
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Roofer 911 provided us a level of customer service that was out of this
world. When you suddenly have a leak, with water coming in and more rain
potentially on the way, responsiveness is urgent -- and Roofer 911 responded
immediately to my request for help, literally the same day. I got an
estimate for the work that was more detailed than any I have ever seen--
it was sent electronically so I could stay at work and not have to be
on-site/miss work, it included detailed pictures identifying the problem
with easy-to-understand explanations and arrows on the pictures, and was
immediately followed-up with a phone call walking me through the problem
and how it would be fixed. It then was fixed within 24 hours, start to
finish, and the price was very reasonable. Roofer911 was also friendly and
easy to work with. It is hard to imagine receiving better service than
this and I can't recommend Roofer 911 highly enough as a result of this
great experience. By the way, we recently experience a torrential summer
thunderstorm and the Roofer 911 fixes delivered exactly what they promised,
and we stayed dry!