Talk about customer service! Steven answered my call on Thursday morning and was on site within 15 minutes with his infrared camera. I had a proposal emailed to me within an hour. It was super easy to review and esign the proposal. I got a call the next day (Friday) to schedule the repairs for Monday. The roofers showed up Monday morning, professional and courteous. They spent all day on the roof and called and emailed me with pictures and updates. Some issues were found that hadn't been included in the original pricing, but they were fixed at no additional cost. The next morning I had a follow up message that the job was complete and we won't have any future leaks. I simply can't ask for anything more. I won't be calling anyone else any more, Roofer911 gets 5 gold stars and future business from Broadlands Association, Inc!
Sarah Gersteinbusiness Ashburn, VA February 6, 2013
Roofer911 - Northern VA
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